I am a big believer in heuristic evaluation. I’ve done it a couple of times recently – once for an eLearning course, and also for the usability of http://www.k-12leadership.org. This is the questionnaire I’ve used for that (note the copyright – not my original work!)
I was part of an internal communications team that was tasked with coming up with email norms as well. Here’s the document that we came up with. It’s pretty helpful to have a common agreement on how to use email. Email Etiquette
While in my current job, we’ve built two significant courses. On one, I was the technologist; on the other, I was both technologist and course creator. Both were built with Articulate Storyline within the Learning Cart Management System. Bringing up Learning Cart was also a project. Because the courses are for revenue, I am not comfortable with showing the actual courses, but below are some screen caps, as well as the initial course’s instructions, which were then imported into Storyline. LMS Landing Page: Course instructions
I really enjoy getting under the hood of things. Content Analysis (CA) can be just as revealing for the users of the current content as it is to the IA working with them. Below is a snippet of a CA I did with the Center for Educational Leadership in preparation for their website migration. I don’t feel comfortable divulging everything that was on their site (as some of the areas are restricted/paywalled), hence the sample:
Attached are some wireframes we did for the Center for Educational Leadership’s migration from Drupal 6 to Drupal 7. Wireframes 1 Wireframes 2 This is a wireframe we
This is part of an Information Architecture that I created based on a card sort. It is for an Intranet that is being revised. This is a picture of me working on a Drupal migration. On the walls, you can see large post-it sheets. We used them to build out the Information Architecture on the site for lower levels of the IA.
Below are some resources I’ve enjoyed around collaboration and culture building: The Age of Enterprise Collaboration Misaligned Culture? Make the Right Culture Shifts for Success Culture Intelligence: Be Smart, Measure and Leverage Your Culture Creating a True Team Culture Power Tools for Cultural Transformation
A persona is a fictionalized amalgam of your target user group. I find them really helpful in thinking about how to design systems and workflows with the client in mind. Here’s a couple I’ve used: Nursing Faculty
This is a document that I created to assist with implementing a standardized naming convention for the Center for Educational Leadership. It borrows very heavily from the references cited. It wasn’t a document for wide distribution, and the cited sources were so good, there wasn’t really any reason to create something out of whole cloth. It is definitely tailored for the situation, with additional content added about their particular situation. Naming Conventions I also took
