Systems Analysis

This is at an exteremely high and abstracted level, and clearly I am  not a graphic designer. I was asked to help evaluate using Google Apps with a unit at UW. I felt that it was nearly as important for them to know what NOT to try as it was to determine what might be of help. So I created this Visio diagram for them. It’s not something I’m especially proud of or anything. What I like about it is it conveys the power of what simple diagramming can do. It doesn’t have to be in Visio, it can be on a...

Workflow Diagram

Below is a workflow diagram I created to help get developers and end users on the same a page on a project. Specifically, this workflow is for an online system that works very much like an LMS. Users interact with the system (similar to taking a test). Their responses are manually graded by two reviewers, and then those evaluations are calibrated. Students receive a machine generated report. The data is flexible enough so that other reports can be created fairly quickly Sample workflow

Card Sorting

I really like card sorting. I think it’s one of the most powerful tools not just in UX, but in IT in general. It makes the abstract concrete, and there’s something about the nature of it that just helps users find their own connections, without prompting from ‘us.’ I was working on a little Intranet project at the Center for Educational Leadership. The Center has very 4 distinct teams, so figuring out a common IA and navigational schema is always tough. I took terms from the highest navigational levels of a few systems (live website, network drives, other shared tools)...

Paper Prototyping Example

When I was the IT Manager for the Rat City Roller Girls, we embarked on a project for both changing the structure and the hosting platform of their knowledge. They had actually begun the organization using a set of chat forums. This worked well for quite some time – for each new subject, they’d create a new forum topic, rather like a file on a network share. Then, they got big. It just didn’t scale anymore. There were too many forums, it was too hard to find things, and the UI wasn’t very good. So we worked together on coming...

Project Management Templates

Arranged by project stages These are templates I’ve used in various projects. I don’t feel comfortable supplying completed versions as examples, as I don’t have permission to share names, and I don’t want to inadvertently share proprietary information. Initiation – start of the project, define it broadly, name it. Project Charter Scope of Work Planning – Here you figure out cost, scope, length, quality, communications, risks and resources. There’s an old axiom: you can have fast, cheap, or good – choose two. RACI Template Statement of Work Template Work Breakdown Structure Execution – a project deliverable is developed and completed, using...