This is at an exteremely high and abstracted level, and clearly I am
Below is a workflow diagram I created to help get developers and end users on the same a page on a project. Specifically, this workflow is for an online system that works very much like an LMS. Users interact with the system (similar to taking a test). Their responses are manually graded by two reviewers, and then those evaluations are calibrated. Students receive a machine generated report. The data is flexible enough so that other reports can be created fairly quickly Sample workflow
Attached is an example of a taxonomy I worked on for the UW School of Nursing Website. The vast majority of the website content was geared towards student (Academic) services. This taxonomy specifically dealt with organizing that material. I also did a short presentation about taxonomy for the staff at my current job.
I really like card sorting. I think it’s one of the most powerful tools not just in UX, but in IT in general. It makes the abstract concrete, and there’s something about the nature of it that just helps users find their own connections, without prompting from ‘us.’ I was working on a little Intranet project at the Center for Educational Leadership. The Center has very 4 distinct teams, so figuring out a common IA and navigational schema is always tough. I took terms from the highest navigational levels of a few systems (live website, network drives, other shared tools)...
When I was the IT Manager for the Rat City Roller Girls, we embarked on a project for both changing the structure and the hosting platform of their knowledge. They had actually begun the organization using a set of chat forums. This worked well for quite some time – for each new subject, they’d create a new forum topic, rather like a file on a network share. Then, they got big. It just didn’t scale anymore. There were too many forums, it was too hard to find things, and the UI wasn’t very good. So we worked together on coming...
I used to be the IT Manager for the Rat City Rollergirls. Microsoft made a commercial about us. Unfortunately, permissions are restricted so I can’t embed it, but if you click on the window below, you’ll be able to see it.
A nice introductory article on personas. Step Two has a lot of great articles over there. An introduction to personas and how to create them
Arranged by project stages These are templates I’ve used in various projects. I don’t feel comfortable supplying completed versions as examples, as I don’t have permission to share names, and I don’t want to inadvertently share proprietary information. Initiation
Ran across this today. It’s pretty comprehensive. It’s not only a good evaluation too for eLearning, it also provides a good barometer for assessing your own PD. http://connectingcantycommunities.wikispaces.com/file/view/Guskey+5+levels.pdf